Welcome to eSign PDF Privacy Policy.

This Privacy Policy refers to different categories of users, specifically: “User” refers to a user who accesses the Websites or Service but does not register; “Registered User” refers to a user who signs up for an account with the Service; and “Subscriber” refers to a Registered User who purchases a subscription plan for the Service.

This Privacy Policy explains what personal data is collected when you use our website (the 'Website' or the 'Services'), how such personal data will be used, shared, and how you can control it.

We reserve the right to and may change this Privacy Policy from time to time. If we make any material changes, we will notify you by email (sent to the email address specified when you register), through the Website, or by presenting you with a new version of this Privacy Policy for you to accept, if we, for example, add new processing activities or collect some additional Personal Data from you.

Your continued use of the Website after the effective date of an updated version of the Privacy Policy will indicate your acceptance of the Privacy Policy as modified. In some cases, you will have to explicitly accept changes to Privacy Policy to continue using the Website.

We encourage you to periodically review our Website and the Website for the latest information on our data privacy practices. If you do not accept the terms of the Privacy Policy, we ask that you do not use the Website. Please exit the Website immediately if you do not agree to the terms of this Privacy Policy.

For improving the Website and serving ads, we use third-party solutions.

As a result, we may process data using solutions developed by Facebook and Google for us to (1) analyze different interactions (how often users make subscriptions, the average weight and height of our users, how many users chose a particular area for improvement); (2) serve ads (and are able to show them only to a particular group of users, for example, to subscribers).

Consequently, we, in particular, better understand in what of our features and content you see the most value and are able to focus on them to enhance your experience and increase the quality of our products.

Contact information and identifiers, such as your username, email address, postal address, telephone number, fax number, biometric print, photo or video image;

Commercial information, such as the name of the file faxed/emailed/printed/stored by you when using our Service and the products or services you obtain;

Professional and employment information, like a place of work information (such as the name of entity, title, industry, and organization size);

Browser/mobile computer or other electronic device information;
Demographic information, such as if you provide us your gender or age.

Payment details.
Your payments are processed directly through PayPal or through a credit card processing company. We do not have access to and do not store your credit card or PayPal payment information.

Files.
We collect and store the files Registered users upload download or access with the Service. If you are a User and do not have a registered for account, your Files will be automatically deleted in 30 days (except for those Files submitted to other Subscribers). 

We automatically collect certain information when you visit, use or navigate the Website.


This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Website and other technical information.

This information is primarily needed to maintain the security and operation of our Sites and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies. Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and reject cookies. f you choose to remove cookies or reject cookies, this could affect certain features or services of our Sites.

a. to analyze, operate, maintain and improve the Website, to add new features and services to the Website;

b. to customize content, insights, and patterns you see when you use the Website;

c. to perform a contract we have entered into with you or to take steps at your request before entering into such a contract. This applies particularly where we use your Personal Data to administer your use of the Service;

d. to provide and deliver the products and services you request, process transactions and send you related information, including confirmations and reminders;

e. to customize product and service offerings and recommendations to you, including third-party products and offerings;

g. to send you technical notices, updates, security alerts, and support and administrative messages;

h. for billing (invoicing), account management, and other administrative purposes, if applies;

i. to respond to your comments, questions, and requests and provide customer service;

j. to monitor and analyze trends, usage and activities in connection with our Services;

k. to link or combine with information we get from others or (and) from you to help understand your needs and provide you with better service (to use in the training of neural networks, artificial intelligence, as well as for any other automated decision-making processing);

l. for scientific and academic research purposes; and

m. for any other purposes disclosed to you at the time we collect Personal Data or any other purposes indicated in this Privacy Policy.

No sale of Personal Data.
We will never sell, rent, or disclose your Personal Data. We may share only some of your Personal Data to our service providers, strictly limited to cases and purposes stipulated in this Privacy Policy.

We will not use the information gained through your use of the Services and other frameworks for advertising or similar services or sell it to advertising platforms, data brokers, or information resellers.

We will not process Personal Data in a way that is incompatible with the purposes for which it has been collected or subsequently authorized by you in accordance with Section 1 of this Privacy Policy or collect any Personal Data that is not required for the mentioned purposes.

For any new purpose of processing, we will ask your separate explicit consent. To the extent necessary for those purposes, we take all reasonable steps to ensure that Personal Data is reliable for its intended use, accurate, complete, and current.

We also undertake to collect only such amount and type of Personal Data that is strictly required for the purposes mentioned in this Section of the Privacy Policy («data minimization principle»)

Consent:
We may process your data if you have given us specific consent to use your personal information for a specific purpose.

Legitimate Interests:
We may process your data when it is reasonably necessary to achieve our legitimate business interests.

Performance of a Contract:
Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

Legal Obligations:
We may disclose your information where we are legally required to do SO in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal processes, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

Vital Interests:
We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

More specifically, we may need to process your data or share your personal information in the following situations:

Business Transfers:
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Company Emails.
We may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what's going on with the Company and our products.

We strive to provide you with choices regarding use of your Personal Data in relation to such marketing and advertising, and will provide you with an opportunity to unsubscribe from such communications whenever we send marketing communications to you.

Foreign Processing. We process Personal Data on our servers in many countries around the world. We may process your Personal Data on a server located outside the country where you live.

Modification
You are able to modify, correct, erase, and update your Personal Data by writing us at [email protected].

Please be aware that erasing some Personal Data inserted by you may affect your possibility to utilize the Website and its features. Erasure of some Personal Data may also take some time due to technical reasons.

Access
The Website gives you the ability to access and update Personal Data within the Website and your account settings.

You have a right to request information about whether we have any Personal Data about you, to access your Personal Data (including in a structured and portable form) by simply writing us at [email protected]

Rectification of Personal Data and Restriction of Processing
You are responsible for ensuring the accuracy of your Personal Data that you submit to the Website.

Inaccurate information will affect your experience when using the Simple Web Sites and tools and our ability to contact you as described in this Privacy Policy. If you believe that your Personal Data is inaccurate, you have the right to contact us and ask us to correct such Personal Data by contacting us at [email protected]

You shall also have the right to request the restriction of processing of your Personal Data, if you contest the accuracy of the Personal Data, and we need some time to verify its accuracy.

Right to object processing of your Personal Data
You can object to processing your Personal Data and stop us from processing your Personal data; simply write us at [email protected].

Please be aware that erasing some Personal Data inserted by you may affect your possibility to use the Website and its features.

How to exercise your privacy rights
Contact us at [email protected] to exercise any of your privacy rights.
We will exercise them within 30 days after receipt.

It may take us up to 90 days in some cases, for example, for full erasure of your Personal Data stored in our backup systems. We will let you know if we need more time and explain the reasons for the delay.

Service providers
We share personal data with third parties that we hire to provide services or perform business functions on our behalf, based on our instructions. We may share your personal information with the following types of:

Service providers:
cloud storage providers
data analytics providers
measurement partners
marketing partners (in particular, social media networks, marketing agencies, email delivery services)

Law enforcement agencies and other public authorities
We may use and disclose personal data to enforce our Terms and Conditions, to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others, and to respond to requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities, or in other cases provided for by law.

Third parties as part of a merger or acquisition
As we develop our business, we may buy or sell assets or business offerings. Customers’ information is generally one of the transferred business assets in these types of transactions.

We may also share such information with any affiliated entity (e.g. parent company or subsidiary) and may transfer such information in the course of a corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

We disclose potentially personally-identifying information (i.e. Personal Data) among our employees, contractors, and affiliated or other third-party organizations that (i) need to know that information in order to process it on Company's behalf or to provide services available on Company's website and mobile platforms, and (ii) that have agreed not to disclose it to others.

Some of those employees, contractors, and affiliated or other third-party organizations may be located either within or outside of the USA or the European Economic Area (EEA); by using the Websites, you consent to the transfer of such information to them.

We will retain your Personal Data as long as your account is active or needed to provide you Services, and only for as long as it serves purposes of processing identified in Section 3 of this Privacy Policy.

At any time, you can remove your Personal Data as specified in Section 4 of this Privacy Policy.

You should be aware that we may retain certain Personal Data and other information after your account has been terminated in an aggregated, anonymized form. Any posts or comments you submit may remain visible if and after you delete your account. We are not obligated to remove your posts or comments.

We reserve the right to use your information in any aggregated data collection after you have terminated your account, however we will ensure that the use of such information will not identify you personally. We will also retain your Personal Data as necessary to comply with legal obligations, resolve disputes and enforce our agreements.

If you remove data from your account, you will no longer see it in the Website, but some backups of the data may remain in our archive servers for a reasonable period of time due to the technical solutions we use. However, we undertake to delete any such backups within a reasonable period of time.

If you choose to delete the Website or deactivate your account, we retain your Personal data for as long as your account is active and a reasonable period thereafter in case you decide to re-activate the Services. We also retain some of your information as necessary to comply with our legal obligations, to resolve disputes, to enforce our agreements, to support business operations, and to continue to develop and improve our Services.

Where we retain information for Service improvement and development, we take steps to eliminate information that directly identifies you, and we only use the information to uncover collective insights about the use of our Services, not to specifically analyze personal characteristics about you.

In some circumstances, we may anonymize your Personal Data (so that it can no longer be associated with you) for research or statistical purposes or for purposes of aggregating it with other information in connection with improving our Services, in which case we may use this information indefinitely without further notice to you. We may retain your email address on opt-out lists and audit trails required to prove compliance with laws and regulations.

If you are a user of Files shared with you by another Registered User of the Service, you acknowledge that the Company does not have unencrypted access to the Files or your Personal Data therein and has no means to identify or delete specific information contained in these Files. You should contact the Registered User directly with requests to delete of your Personal Data

Changing or Deleting Your Information
It is important that the Personal Data we hold about you is accurate and current. Please keep us informed if your Personal Data changes during your relationship with us.

If you are a Registered User, you may review, update, correct or delete the Personal Data provided in your registration or account profile by changing information in your profile or account page, depending on where you live and in accordance with applicable laws. In some cases, we may retain copies of your information if required or permitted by law.

For questions about your Personal Data on our Service, please contact Company’s support at [email protected]. We will aim to respond to your inquiry within 30 days or such other period provided for by law.

Please inform us if your Personal Information changes in the course of your relationship with us.
Registered Users can change, update, correct or delete the Personal Information specified in their registration or account profile by changing the information in their profile or account page, depending on their place of living and in accordance with applicable law.

Sometimes we may retain copies of your information if required or permitted by law. For questions regarding your Personal Data in our Service, please contact the Company's support service at [email protected]. We will endeavor to respond to your request within 30 days or as otherwise required by law.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

Although we will do our best to protect your personal information, the transmission of personal information to and from our Sites is at your own risk. You should only access the services within a secure environment.

Although the Website may contain links to third-party websites or services, we are not responsible for the privacy policies and/or practices on those third-party websites or services. Please understand that this Privacy Policy applies only to information we collect from you.

Where we have linked to a third-party website or service, you should read the privacy policy stated on that third-party website or service.

To process payments for particular features and functions of the Website, we may engage third-party payment providers.

For example, we use Stripe for processing payments in connection with our purchases. Please note that we never collect, and we are not responsible for the collection or security of banking, financial, and payment information.

We may contact you from time to time via email to communicate with you about products, services, offers, promotions, rewards, and events offered by us and others and provide news and information that we think will be of interest to you.

You can always opt-out of receiving emails by unsubscribing via the "Unsubscribe" link contained in the email. Opting out of these emails will not end the transmission of important service-related emails that are necessary to your use of the Website.

If applicable laws prescribe so, certain exclusions may apply to the residents of some countries regarding an active opt-in for any email communications from us. We may ask such users to provide their consent for any such communications at the registration screen.

In such communications, we may also use surveys to receive your answers and feedback on various topics. Such information given by you via such surveys is processed by us for the purposes set forth in this Privacy Policy.

In order to provide communication services, we may engage third-party service providers to carry out such newsletter services, surveys or notifications campaigns. Currently, we engage the following third-party services. You can find the privacy policies of these services on their websites.

The eSign PDF website and Services are not intended for children under 13, and eSign PDF does not knowingly collect any information from children under 13 years old through its website.


If the parent or guardian of a child under 13 believes that the child has provided us with any information, the parent or guardian of that child should contact us if they want this information deleted from our files.

If eSign PDF obtains knowledge from any source that it has information about a child under 13 in retrievable form in its files, we will delete that information from our existing files. 

Children between the ages of 13 and 18 may only use the Services under the direct guidance and supervision of a parent or guardian who has accepted this policy on their behalf.

eSign PDF (sometimes referred to as “Company,” “we,” “us,” or “our” in this Privacy Policy) is the controller and is responsible for your Personal Data.

We have appointed a data privacy manager who is responsible for overseeing questions in relation to this Privacy Policy.

Our full details are:
Full name of legal entity: Netpeak LTD
Email address: [email protected]
Postal address: Sofia, Bulgaria,
47 Cherni vrah blvd., Business center Vitosha, floor 6